FAQs About Dank Deals
Does DankGeek offer price matching?
Does DankGeek offer price matching?
Yes, we offer price matching. Just send us a link to where you see the item at a lower price and we'll happily match the price for you!
Will I have to wait long to hear back from Customer Service?
Will I have to wait long to hear back from Customer Service?
Absolutely not! We take pride in our fast, reliable and expert service we're able to provide for our customers.
Do you offer free shipping?
Do you offer free shipping?
Of course! Shipping within the United States is always free unless you'd like to pay for an expedited shipping option at checkout.
My product arrived damaged. What do I do?
My product arrived damaged. What do I do?
No worries! Take a quick photo of the damaged item and email our customer service team. Once we receive that we'll get a new package ready and shipped out to you ASAP :)
My product was marked as delivered but I didn't receive it. What are my next steps?
My product was marked as delivered but I didn't receive it. What are my next steps?
We got your back! Send our customer service team an email with the details and we'll get you taken care of.
Why shop at DankGeek
How fast is shipping?
How fast is shipping?
Products can take up to 48 hours to ship from our warehouse. However, most items ship within 24 hours. You'll receive a shipment notification as soon as your products are on their way.
What if I don't like my purchase?
What if I don't like my purchase?
We offer returns and refunds on unused products. If you're unhappy with your order for any reason, just contact our customer service.
Refunds are processed within 7 days from when we receive the item(s).
