Would have gave it 5 stars but cools down really quick needs a bigger tip.
The thinness water pipe I’ve have ever seen. I didn’t know if it would make it through a hot water washing. So I washed it with water… it made through it…but
broke drying it off. Less than 20 minutes after I received it….JUNK!!!!
Excellent quality , super convenient when friends stop by ! Don’t have to share glassware , everyone gets their own .
JM Enterprises 6-9-12" Acrylic Straight Tube Bong - Multiple Colors
LA Pipes 4.5" Borosilicate Primordial Ooze Spoon Pipe w/ Magnifier Marble
bong looked nice and hit nice but in the description it said it was gonna be 14 inches but when I got it it was only 10 inches tall
Clogged immediately.
Hello Adam,
Thank you for taking the time to leave a review.
We’re sorry to hear that the Ash Catcher clogged so quickly, and this is not the experience we want for our customers. A member of our customer service team has reached out to you by email so we can take a closer look and arrange a replacement for you. When you have a moment, please reply to that email so we can move forward and help get this resolved. We appreciate you bringing this to our attention and giving us the opportunity to make things right. Talk to you soon!
Perfect size, great burn, easy to clean. These are my go to from now on.
Hello there,
Thank you so much for the 5-star review! We’re really glad to hear you’re loving the GRAV Glass 14mm Cup Bowl with Maria Ring. The size, smooth burn, and easy cleaning are exactly what make this bowl a favorite for so many people, so it’s great to know it’s become your go-to. We truly appreciate you taking the time to share your experience and feedback!
This is my new favorite go to sits on the coffee table right next to my chair easy to clean very good hitter. Nice size bowl. I love this piece.
Hello Richard,
Thank you so much for the 5-star review! We’re happy to hear the Marble-Colored Stone Pipe has become your new go-to piece. Its solid feel, easy-to-clean design, and comfortable bowl size really do make it a great everyday option, especially for keeping close at hand. We appreciate you taking the time to share your experience and are glad you’re enjoying it!
This is a nice hitting sturdy bong. A solid performer. I'm super happy with this purchase
Hello Eric,
Thank you so much for the 5-star review. We’re really glad to hear you’re enjoying the JM Enterprises 12–15' Acrylic Skull Chamber Bong. It’s great to know it’s delivering solid hits and that the sturdy build is working well for you, that’s exactly what this piece is made for. We truly appreciate you taking the time to share your experience, and thanks again for your feedback and support!
Love it. It's what I wanted.
Hello Joe,
Thank you for taking the time to leave a review. We’re happy to hear that the Marble-Colored Stone Pipe was what you were looking for and that you’re enjoying it. Simple, solid pieces like this can be a great everyday option. We really appreciate you sharing your feedback and taking the time to let us know how it worked out for you!
Item I wanted was out of stock replaced with something I don’t care for
Hello Lisa,
Thank you for taking the time to leave a review.
We’re sorry the original pipe wasn’t the flat style you were expecting, and we understand that initial disappointment. That said, we do want to clarify the full outcome, as this review doesn’t reflect how the situation was resolved. After you let us know the style you received wasn’t what you wanted and that the original pipe was out of stock, we worked with you to find a similar flat-style option. You confirmed that the Striped Marble Stone Hand Pipe – 3½″ would work, and we created a replacement order for you at no cost. You were also told there was no need to return the original pipes. We always aim to be fair and helpful, and we worked hard with you to make sure you ended up with something you approved and felt comfortable with. Given that resolution, it feels unfair to still see a 1-star rating after we took the time to address the issue and send a replacement you agreed to. We appreciate you working with us during the process and taking the time to share your feedback.
I am currently returning this very unique pipe because it leaks. It has a suction cup bottom so it doesn’t spill stinky water all over. It collapses too. But can’t have a leaky bong. There is no slide which is a bummer. Only tried a couple of hits with the leak so no idea how it smokes. No reason it can’t be modified to hold a slide by the manufacturer.
Hello George,
Thank you for taking the time to share your feedback.
We’re really sorry to hear about the leaking issue, and this is not the experience we want for our customers. We understand how disappointing that is, especially with a piece that has such a unique, collapsible design and suction cup base. We want to let you know that our customer service team has already been in touch with you by email and is actively working on arranging a replacement. There’s no need to return the piece, and you’re welcome to dispose of it in any way you see fit. We’re currently waiting on confirmation from the warehouse, and we’ll follow up with you as soon as we receive that update. We appreciate you bringing this to our attention and giving us the opportunity to make this right.
It’s good to know you have protection in case of something happening during transit.
Hello Kindra,
Thank you for taking the time to share your feedback.
We’re sorry for the confusion, and this isn’t the experience we want for our customers. Dank Protection is not a physical item, so there’s nothing that gets shipped or delivered separately. It’s an added protection plan tied directly to your order. Dank Protection is there to cover your shipment only if something goes wrong during transit, such as the package being lost, damaged, or stolen. Since your order was delivered successfully, there was no action needed on the protection. We appreciate you sharing your feedback and giving us the opportunity to clarify how it works.
Wrong size did
Hello Charles,
Thank you for taking the time to leave a review.
We’re sorry to hear the size wasn’t what you were expecting. The JM Enterprises 6' Acrylic Straight Tube Bong is designed to be a compact piece, and the 6-inch height is listed in the product details to help set expectations before purchasing. We understand that size preferences can vary, and this isn’t the experience we want for our customers. We do want to share that we carry acrylic bongs in larger sizes as well, in case you’re looking for something with more height or presence. If you ever need help finding a larger option, we’re happy to point you in the right direction.
Thank you again for your feedback and for taking the time to share your experience.
Perfect little size. Perfect for me.
Hello Daniel,
Thank you so much for the 5-star review! We’re really glad to hear everything worked out perfectly with your order.
It looks like this review may have been placed on the Dank Protection product page by accident, but we noticed you recently purchased the GRAV Mini Sherlock Hand Pipe with Ash Catcher and it sounds like the review may have been meant for that piece. Either way, we’re happy to know you’re enjoying it! We truly appreciate you taking the time to share your feedback!
Human Grade Grinder 3A (2" 4-Piece)
Hello Adrian,
Thank you for the 4-star review! We’re glad to know you're enjoying the Human Grade Grinder 3A. It’s a solid little grinder with a smooth turn and reliable performance, and we’re happy it’s been working well for you. We appreciate you taking the time to leave a rating!
I've been a titanium nail type of dabber, but I should've bought this terp slurper along time ago. 🍯
Hi Anthony,
Thank you so much for the 5-star review. We’re really glad you made the switch to the Human Grade Terp Slurper Bangers, and it’s awesome to hear it’s been such a big upgrade from titanium for you. That kind of “why didn’t I do this sooner?” moment is the best. Thanks again for sharing your experience with us!
within an hour of submitting my previous review adding the car warranty reference I get an email from a car warranty company. very funny submitting my email address to them, grow up
Hello Grant,
Thank you for your review. We looked into this on our end, and we can confirm that we do not share, sell, or submit our customers’ personal information to any outside companies, ever. Your email wasn’t provided to any third party by us. We also checked your account and didn’t find any previous review from you, which makes us believe the previous review that you mentioned may have been for another company or an unrelated source. We’re truly sorry that you experienced that, but it wasn’t connected to us in any way. It feels unfortunate to receive a 1-star review for something outside our control, but if you have any questions or want us to look into anything further, we’re here to help.
The product's great but the customer service is way better. You can't go wrong with DankGeek.
Hi there,
Thank you so much for the 5-star review. We’re really glad you’re enjoying the GRAV 45° 14mm Male Quartz Banger and it truly means a lot to hear that our customer service stood out for you as well. We appreciate you taking the time to share this!
I got an email asking my feedback on the product because it's been more than 15 days since they've fulfilled the order. Would love to except I still havent received it. They didn't actually send it until late last week and only after I inquired about my order because it had been so long. So yea, not impressed
Hello Shahrazad,
Thank you for sharing your feedback. We’re truly sorry for the delay with your order, the holiday rush set us back more than expected, and we understand how frustrating that can be. We did want to mention that we processed a 20% refund for the inconvenience and delay, which you accepted, and your Lookah Octopus Mini E-Rig was delivered earlier today. We completely understand that the wait still left a negative impression, but we hope the refund help make the experience a little better. If anything isn’t right with your item when you open it, please let us know, we’re always here to help.
Love them definitely great quality for a good smoking experience.
Hello Jesus,
Thank you so much for the 5-star review! We’re really glad to hear you’re enjoying the Pre-Rolled King Size Glass Tipped Hemp Rolls. They’re smooth, sturdy, and always make for an easy, clean session, so it’s great to know they worked well for you. We appreciate you taking the time to share your experience!
My wife loves anything halloween and this rig was a huge hit!
Hello Dave,
Thank you so much for the 5-star review! We’re really glad to hear you’re enjoying the Halloween Ball Glass Dab Rig Set. It’s such a fun and festive piece, and it’s great to know it was a big hit with your wife, especially with her love for all things Halloween. We appreciate you taking the time to share your experience!
